Last Updated: July 19, 2023
This Policy applies to these services, which we call the “Platform”:
How we handle your information depends on which Platform services you use and how you use them. This Policy is grouped into these sections:
We encourage you to read this Policy carefully. If you have questions, please contact us.
Fuze Technology Inc. (“Fuze”, “we”, “our” or “us”) operates the Platform. This Policy supplements and is governed by our Terms of Service (“Terms”). Our Terms define capitalized terms that are used but not defined in this Policy. The Terms describe how the Platform works in general, including security measures we use to protect our systems and the information described in the Policy.
If you have questions or comments about this Policy or our privacy practices or would like to exercise any data or privacy rights, please email us at email@example.com, with “Privacy” in the subject line or write to us at: Fuze Technology Inc. 10801 National Blvd., Suite 350, Los Angeles, CA 90064, Attention: Legal Department.
This Policy applies to you when you use the Platform, effective as of the Last Updated date above. By using or accessing the Platform, you signify that you have read, understand and agree to be bound by this Policy and the Terms.
Updates: Because the Platform change often, this Policy may change over time. Anytime we modify the Policy, we will post a revised version on the Platform and update the Last Updated date above. If you have given us your contact information, we will notify you before any material changes take effect, so you have time to review them.
Out-of-scope: Certain parts of the Platform work differently, and some information falls outside this Policy:
The Platform operates from the United States, but this Policy applies worldwide. Our practices generally do not differ based on your location, but your rights and choices depend in part on the law where you live. For example, you may have rights under: (1) “GDPR”: implementations of the Data Protection Act 2018 and the General Data Protection Regulation (EU) 2016/679; or (2) “CCPA”: the California Consumer Privacy Act, as amended.
As a result, certain sections of this Policy apply to you only if you reside in a particular location:
If those sections apply to you, they override any contrary descriptions elsewhere in the Policy as they relate to you. Please see How to contact us above if you have questions about your rights under other data privacy laws.
You may use much of the Platform without providing any information about yourself. However, to use some aspects of the Platform, we will need information about you, such as if you:
When you submit information through the Platform, such as to enable Rentals, you are consenting to its collection, use and disclosure in accordance with this Policy. As of the Last Updated date, we use your telephone number to identify your account and authenticate you by messaging your telephone number with a code to login. However, information you provide us may include personal identifiers, whether in other contexts or if we make changes to the Platform in the future.
As you use the Platform, cookies and other technology we use may generate technical data about which features you use, how you use them and the devices you use to access our services. Some of this information is collected by technology on the websites and may not be processed by us or associated with you as a person. This information may include:
For clarity, we do not collect:
We don’t sell, share or otherwise use any of those types of information.
Here is a detailed explanation of the various reasons we use your information, together with practical examples:
We rely on the following purposes to collect and use your information as described in this Policy:
We take reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information against loss, unauthorized access, and illegal use or disclosure. Access to personal information is limited to our personnel whose work requires such access.
The security of your personal information is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot ensure or warrant the absolute security of any information you transmit to the Platform, and you do so at your own risk.
Since our goal is to help you stay charged so you never miss a moment, the principal reason we exchange your information is to enhance your experience of the Platform and make sure it works well for all users.
This section describes how and why we exchange personal information with contractors and third parties. It also describes exchanges made for certain purposes, like legal reasons and consensual direct marketing. We may also disclose deidentified and/or anonymized data for these purposes.
In addition to the use of trackers described above, we contract with companies or individuals to provide certain services related to the functionality and features of the Platform, including payment processing, email and hosting services, software development, shipping and fulfillment, data management, and administration of contests and other promotions. We refer to them as “contractors.”
We may disclose information about you, such as Personal Identifiers, Commercial Information, Internet Activity and Device Information, to contractors as necessary for them to perform their services. Contractors are not permitted to use information about you for any other purpose. In the past twelve (12) months, we have disclosed these types of information to the following types of contractors:
Finally, we may disclose personal information:
Your information: We don’t share or sell any information we can associate with an individual person for behavioral ads (i.e., ads targeted to you), including any information collected by or provided through our App or that you disclose to us in connection with use of the App or Rentals. This includes Commercial Information and Sensitive Information. We segregate this information about you from the anonymous data collected by the website.
Anonymous data: However, technology on our websites process Device Information and Internet Activity about the devices and identifiers associated with a visit to a website. We do not and generally cannot associate any Device Information or Internet Activity collected by technology on our websites with you or any other person, as only we only receive personal identifiers, like your phone number, name or email, if you provide it to us in the App or in communications with us.
We may place advertisements through third parties based on Device Information and Internet Activity collected by technology on our websites. Because we do not maintain records of our own about this Device Information and Internet Activity and do not associate it with any individual’s personal information, we do not believe that we ‘share’ any personal information for purposes of California law. We cannot honor requests for disclosure, correction or deletion of any Device Information and Internet Activity collected on our websites unless the requester is able to identify the Device Information and Internet Activity that created or associated with their device or internet activity.
We may periodically ask for your consent to disclose your information to third parties. Whenever we ask your consent for this reason, we will summarize the purpose and scope of the disclosure. For example, we may offer discounts to you if you consent to join our mailing list or participate in a promotion involving direct marketing communications. In that case, the Platform will present a checkbox near the submission button explaining that by clicking the checkbox, you agree to share your email with us for those purposes.
We only exchange information about you with third parties for direct marketing purposes if you opt in, and will only do so until you opt out.
We may share information about you with third party sponsors or partners who will use it for marketing purposes but only if you opt in to such sharing or do not opt out when prompted. We will never share information in this manner without giving you one of these two options.
We retain your information only as long as we need it for the purposes described under How we use information, except when longer retention is required by our compliance policies and efforts toward applicable legal, tax, accounting and regulatory requirements.
How long we need information for those purposes varies by category, and even within categories. These retention determinations always consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from its unauthorized use or disclosure, whether we can achieve those purposes without using the personal information.
For example, we delete some Internet Activity at some soon as you exit the Platform, whereas we may retain records of your Rentals for several years as required by law or contract, such as agreements with our payment processors or under our accounting standards.
We want you to be in control of your information, so we want to remind you of the following options and tools available to you:
When using the App, you may consent to share your precise or approximate geolocation with us so we can customize help you locate nearby Stations. You may change your location sharing settings at the browser or device level at any time.
If you wish to opt out of personalized advertising in general, in addition to any location-specific rights that may apply, you have a few options:
This section applies to you only if you reside in a jurisdiction where GDPR applies.
For GDPR purposes, the data controller is Fuze Technology UK Limited, 7 Savoy Court, London WC2R 0EX.
The purposes and the legal bases for our collecting and processing of personal data under GDPR are generally described under How we use information above. The Purposes above generally correspond to a legal basis under GDPR; for example, the basis for our commercial purpose is our legitimate interest.
Depending on your jurisdiction’s enactment of GDPR, you may have these rights:
You may exercise rights under GDPR as described under Requesting information below. If you do not provide personal data to us or withdraw consent for processing personal data, we may not be able to provide you with certain aspects of the Platform.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
If you reside outside the United States, we transfer information about you for processing in the United States. By providing information about you to enable Platform services, you consent to the processing of such data in the United States. The transfer of this information to the United States is necessary for the performance of our contract for use of the Platform.
When we transfer personal data subject to GDPR outside of Fuze Technology UK Limited, we use standard contract clauses approved by the EU for this purpose, or another appropriate transfer mechanism.
Note that U.S. law is not equivalent to GDPR. As of the Last Updated date above, the U.S. has not been deemed an “adequate” jurisdiction under GDPR for the purposes of international data transfers. However, the EU and the U.S. are negotiating the terms of an adequacy determination that may go into effect in the years to come.
This section applies to you only if you reside in California or another U.S. state where applicable law provides for some or all of these rights, including any analogous rights. Except as noted in this section, we extend these California rights to residents of those states regardless of whether applicable law in those states includes all of these rights.
The California Consumer Privacy Act (“CCPA”) provides California consumers with additional rights regarding their personal information (as defined in CCPA).
The categories of personal information we collect are generally described in Information we collect above, and depend on how you use the Platform. For clarity, we have collected personal information for these CCPA categories of business and commercial purposes in the last twelve months:
The categories of third parties to whom we disclose and sell or share personal information are under for personalized ads and with your consent or at your request above. The disclosures under Purposes describe with business purpose or commercial purpose for those disclosures of information.
Under CCPA, California consumers have the following rights:
You have the right to request that we disclose, correct and delete personal information about you that we have collected. Your right to know includes the personal information we have sold or shared or disclosed for a business purpose or a commercial purpose.
Finally, we may deny deletion requests, in whole or in part, with respect to information we reasonably need to:
To exercise any of these rights, see Request process for CCPA rights below.
You also have the right to direct us (1) not to ‘share’ or sell your personal information and (2) limit our disclosure and use of your sensitive personal information to purposes necessary to provide the Platform to you.
Because we do not ‘share’ information we can associate with anyone and do not maintain any sensitive personal information you may have temporarily provided to the App, we lack the ability to tie a requester to any information ‘shared’. As a result, we do not currently offer an online mechanism to exercise the right to opt-out of sharing or sales or limit our disclosure of sensitive personal information. Please contact us if you are able to associate your name or other personal identifiers with particular Device Information or Internet Activity and would like us to disclose responsive information in our records or delete some or all of that information.
As of the Last Updated date, we have no knowledge of any use of ‘personal information’ (as defined in CCPA) from individuals under the age of 16 for ‘sale’ or ‘sharing’ purposes.
CCPA prohibits us from discriminating against you if you exercise rights under CCPA, except when you opted in to a financial incentive involving certain of your personal information, and subsequently restrict our use of that personal information through a CCPA rights request.
Your right of no retaliation doesn’t need to be exercised. We never retaliate against anyone exercising their rights under this Policy or CCPA.
We are currently in the process of exploring how to automatically honor any global opt-out preference signal sent from California IP addresses to our websites through browser or device-level settings, provided the signal complies with CCPA’s requirements. Our goal is for the Platform to automatically respond to compliant signals by opting California residents out of any sharing or sale of their data in a frictionless manner.
To submit a CCPA request relating to the foregoing rights, please contact us as described under Requesting information below. That section generally applies to requests to exercise CCPA rights. However, in addition:
Because we only give your information to third parties for direct marketing purposes with your consent, and always allow you to opt out of direct marketing communications after opting in, we believe we are not currently required to comply with California Civil Code Section 1798.83.
To exercise any of these rights, contact us. Your request must:
We verify requests by first confirming the source of the request and then by matching the information submitted to the information we maintain. If your request is unclear or we are unable to authenticate your identity, we will respond with direction on how to remedy the deficiencies, in accordance with law that applies to you.
If we cannot verify the identity of the individual making the request, we may deny it, in full or in part.
We will respond to your request as quickly as we can, taking into account the nature of your request and the volume of pending requests. The content of our response will vary with the nature of your request, but will always respond in accordance with any deadlines or requirements specified by the laws that applies to you.
Under certain circumstances, we may be unable to provide responsive personal information, such as when disclosure would create a substantial, articulable and unreasonable risk to the security of the information, customers’ account with us, or the security of our systems or networks. We do not disclose account passwords or any other non-personal information that enables access to an account.
Please understand, however, that we reserve the right to retain an archive of any deleted information, to the extent permitted by law. We may also retain deidentified or aggregate data derived from information about you.
The Platform is intended for adult users. We do not knowingly collect information from anyone under the age of 16, and we do not share or sell information about anyone under 16 without affirmative authorization. If we learn that we have collected information from a child under age 16, we will delete that information as quickly as possible.