Why Event Planners Are Investing in Phone Onsite Charging Solutions

August 9, 2025

In today’s hyper-connected world, keeping attendees’ devices powered is becoming a top priority for event organizers. Whether it’s a music festival, trade show, or corporate conference, people rely on their smartphones throughout the event. A dead battery can quickly derail that experience, leading to frustration or even an early exit. It’s no wonder that event phone charging amenities have shifted from a luxury to a must-have at modern events. Event planners are now investing in on-site charging solutions not only to boost attendee satisfaction but also to keep guests engaged for more extended periods. In this comprehensive guide, we’ll explore the reasons behind this trend, the types of on-site phone charging solutions available, and best practices for implementing them safely and effectively.

Smartphones: The Lifeblood of Modern Events

Mobile devices have become indispensable companions for event attendees. From scanning a QR code at check-in to receiving real-time updates via an event app, nearly every facet of event participation can involve a smartphone. The vast majority of attendees are actively using their phones as part of the event experience. Attendees turn to their devices to find their way around venues, access interactive content, network via social platforms, and share memorable moments instantly. For event planners, this high dependence on mobile technology underscores the importance of keeping those devices powered. If participants see their battery percentage dwindling, their focus can quickly shift from enjoying the event to worrying about where to plug in. Providing readily accessible phone charging stations for events helps ensure attendees can fully engage with all the digital and in-person opportunities the event offers.

On-site phone charging solutions provided by Chase at a branded activation with multiple kiosks and users.

Low Battery Anxiety and Attendee Behavior

Anyone who has watched their phone battery icon turn red knows the twinge of panic that sets in, and this low battery anxiety is amplified in an event setting. Attendees don’t want to miss important content or lose the ability to connect with others because their device shuts off. People generally start to worry and search for a charging solution when their battery dips to around 38% charge remaining. Long before the battery is truly empty, the average person’s anxiety level rises, and they begin looking for a way to recharge.

At events, this behavior can have direct consequences: a guest who can’t find a charging spot may decide to leave early or skip parts of the program to find an outlet elsewhere. Others might turn their attention away from the stage or exhibits as they frantically conserve power or ask staff where they can charge up. All of this detracts from the event experience. By preemptively offering charging amenities, planners can alleviate that “battery panic.” Attendees who are aware of charging stations or kiosks on-site are less likely to stress when their phone reaches 20% – they can simply top up and continue participating. Reducing this worry not only improves the individual’s peace of mind but also keeps the overall energy of the event high, since guests aren’t sneaking out or mentally checking out due to battery concerns.

What Are On-Site Phone Charging Solutions?

To address attendees’ power needs, organizers are deploying dedicated on-site charging infrastructure. But what exactly do these branded phone charging stations consist of? These are standalone units or setups at the venue that allow people to recharge their devices safely and conveniently. Modern events actually have a few different flavors of charging solutions to choose from, each with its own advantages:

  • Charging Kiosks and Stands: These are open-access stations equipped with multiple cables or charging pads. Attendees simply plug their phone in and stand by while it charges. They’re highly visible and can charge multiple devices simultaneously, but since phones are often left out in the open, users prefer to stay nearby and monitor their devices.
  • Charging Lockers: A phone charging locker provides locked compartments with charging connectors inside. A user can unlock an empty compartment, connect their phone inside, and secure it until it’s charged. This offers peace of mind because the phone is safe from theft or accidental pickup. Attendees can walk away and enjoy the event, then return later for their device. Lockers are popular at conferences and festivals where leaving phones unattended in the open isn’t ideal.
  • Charging Tables and Furniture: Some events use high-top tables or lounge furniture with built-in chargers. For instance, a cocktail table with charging cables or wireless charging pads encourages people to gather and mingle while getting a bit of charge. These are ideal for networking areas or VIP lounges, allowing for charging without disrupting social spaces.
  • Portable Battery Rentals: An increasingly popular option is offering rental phone charging stations that dispense portable battery packs. In this model, attendees check out a fully charged battery (often by swiping a credit card or using an app), carry it with them to charge their phone on the go, and later return the battery to a kiosk. This is extremely convenient because it reduces dwell time with phone charging kiosks. Guests aren’t tethered to one spot. They can keep participating in the event while their phone charges in their pocket. One U.S.-based provider, ChargeFuze, even offers this service, renting out stations that eject portable chargers so attendees can stay mobile while recharging. In practice, an attendee might walk up to a kiosk, grab a battery pack and cable, and head right back to the concert or expo floor, effectively bringing the charger with them instead of being stuck at a charging station.

By combining and tailoring these solutions, event planners can effectively address a range of scenarios. For example, a large trade show could place a few locker stations in the expo hall for those who require full security, as well as some open cable stations in lounge areas for quick top-ups, and a portable battery rental kiosk at the entrance for individuals who prefer charging on the go.

Benefits of On-Site Phone Charging Stations

Investing in on-site charging infrastructure yields a range of benefits for both attendees and organizers. Let’s break down why these charging stations have become such a valuable addition to events:

  • Longer Attendee Stay and Engagement: Perhaps the most obvious benefit is that attendees stick around longer when they don’t have to leave to charge their phones.
  • Increased Social Media Buzz: A charged phone is a sharing machine. When attendees have sufficient battery life, they are more likely to take photos and videos and post them in real-time on Instagram, Twitter, Facebook, and other social media platforms. This translates into free publicity and buzz for the event. Live posts, tweets, and stories from attendees can greatly amplify an event’s reach. If phones die, that real-time social media engagement dies with them. Charging stations help ensure your event’s hashtag stays active throughout the day.
  • Support for Event Apps and Digital Services: Many events now rely on mobile apps for agendas, interactive polls, Q&A, and networking among participants. By keeping devices powered, you encourage attendees to actually use these digital platforms continually. For example, with sustained battery life, guests can participate in live polls or Q&A sessions via the app without fear of draining their phone. They’re also more likely to opt for cashless payments or digital ticket scanning if they aren’t in power-saving mode. The benefits of phone charging stations thus extend to higher adoption of all your event’s tech offerings.
  • Revenue Opportunities: While charging is often offered as a free courtesy, there are cases where it can generate direct revenue. Some events charge a small fee for premium charging services. More commonly, events monetize charging stations through sponsorships. In either case, there’s potential for these stations to offset their own cost or even turn a profit.
  • Enhanced Event Reputation: Including amenities like charging is part of a broader trend of improving the attendee experience. Just as offering free Wi-Fi has become standard, providing charging solutions signals that the organizer is in tune with attendees’ needs. It positions the event as thoughtful and tech-friendly. This can boost your event’s reputation and differentiate it from others that neglect attendee comfort.

They keep attendees happier, present longer, and are more engaged with both event content and each other. For organizers, all these factors contribute to a more successful event – one where people are fully immersed in the activities rather than anxiously searching for power outlets.

Phone charging stations outdoors at a festival with attendees renting portable chargers from a large kiosk.

Ensuring Safe Device Charging Practices at Events

When implementing charging solutions at events, safety and security must be top of mind. Safe device charging practices at events include both protecting attendees’ devices from theft or damage and safeguarding users from any cyber risks or electrical hazards. One fundamental best practice is to provide secure charging options. If you expect people to leave their phones to charge, make sure they can do so without worry. No one wants to sacrifice their phone’s safety just to gain some battery life. By offering lockers or supervised charging areas, event planners can assure guests that their phones won’t “walk off” while being charged. Even for unsupervised stations, design choices can deter theft, such as short tether cables that make it obvious if someone is picking up a device that isn’t theirs, or locating open charging areas in visible, high-traffic corners rather than dark, isolated spots.

Another aspect of safe charging is protecting against data security risks. There’s been increasing awareness of a threat called “juice jacking,” where a malicious charging port or cable could potentially siphon data or inject malware while your phone is plugged in. While actual cases are rare, the concern is valid enough that the FBI and FCC have issued consumer warnings about using unknown public USB ports. Event organizers can take steps to mitigate this risk. High-quality charging stations often come with data-blocking adapters or “charge-only” cables, meaning they physically cannot transmit data between the phone and the station – they only supply power. This should be a standard feature you look for when sourcing charging equipment. It’s a small detail that provides immense peace of mind. Organizers can also post a friendly notice like, “For your security, our charging stations use data-safe charging cords,” to reassure tech-savvy attendees. Also, offering standard electrical outlets or wireless charging pads can bypass the data port issue entirely.

Electrical safety is another consideration, especially at large events with many devices charging at once. All equipment should be certified and in good working order. No frayed wires or overtaxed power strips. It’s essential to ensure cords are organized and don’t snake across walkways, which could trip someone. If the event is outdoors, charging stations must be weatherproof or at least under cover to prevent any electrical mishaps due to rain. Planners should verify that power sources for the charging area are adequate and have surge protection in place. By deploying professionally made stations, closely monitoring the setup during the event, and following basic precautions, organizers can ensure that “charging up” is an entirely safe aspect of the event.

Charging Solutions for Festivals and Large Events

Multi-day festivals and large-scale events present a unique challenge for phone charging, but also perhaps the greatest need for it. At a music festival, for example, attendees may spend 10-12 hours a day on the grounds, all while heavily using their phones for photos, videos, cashless payments, finding friends in the crowd, and accessing digital tickets. By the midpoint of the day, many phones are hitting low battery levels, which can become more than just an inconvenience. Festival phone charging options have to be robust, plentiful, and tailored to the environment.

Rental phone charging stations at BottleRock festival with two women holding FUZE chargers and smiling.

Event planners have increasingly come to realize that providing phone charging is a core component of a successful event experience. In an era when nearly everyone is glued to their smartphones for information and interaction, a drained battery can cut an attendee’s engagement short. On-site charging stations and kiosks directly address this challenge, ensuring that guests remain connected and engaged from the first keynote or opening act to the final encore. By investing in these solutions, organizers not only prevent attendees from leaving due to low battery but also unlock a host of benefits, including longer dwell times, higher satisfaction, increased social media buzz, and even new sponsorship revenue avenues. The technology and options available for event charging have evolved to be more convenient and more secure, making it easier than ever to integrate charging into events of any size.

Sources:

  • IAVM (Interactive Advertising Bureau & InMobi study) – “Mobile Device Use Before, During, and After Performances.” IAVM Blog, May 30, 2014. (Lines 61–69)
  • TechRadar – Lance Ulanoff, “You freak out when battery life hits 38%...,” TechRadar, April 18, 2025. (Lines 642–649)
  • ChargeFuze – “Charging Kiosks for Events – FAQ.” ChargeFuze (Events page FAQ). (Lines 258–262)
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